Shipping and Delivery Policy

This Shipping and Delivery Policy explains how membership-related materials are delivered to members of DESH Trust.

1. Membership Materials

Upon successful registration and approval of membership, DESH Trust may provide members with certain materials, which may include:

• Membership ID Card
• Welcome Kit
• Certificates or official documents
• Other membership-related items (if applicable)

These materials may be provided physically or digitally, depending on the nature of the membership.

2. Processing Time

After the successful completion of the membership process and confirmation of payment, the organization may take 3–10 working days to process and prepare the membership materials for dispatch.

3. Delivery Time

Physical membership materials are generally delivered within 7–15 working days, depending on the delivery location and courier service availability.

Delivery timelines may vary due to factors such as:

• Remote delivery locations
• Courier delays
• Public holidays or unforeseen circumstances

4. Delivery Charges

Delivery charges, if applicable, will be clearly mentioned during the membership registration process. In some cases, DESH Trust may offer free delivery for membership materials.

5. Incorrect Address

Members are responsible for providing accurate delivery details at the time of registration. DESH Trust will not be responsible for delays or failed deliveries due to incorrect or incomplete address information.

6. Lost or Damaged Items

If any membership materials are lost or damaged during delivery, members should notify DESH Trust within 7 days of receiving the shipment so that appropriate action can be taken.

7. Changes to This Policy

DESH Trust reserves the right to update or modify this Shipping and Delivery Policy at any time. Updated policies will be posted on the official website.